Frequently Asked Questions
How long does delivery take?
Please allow 7–14 days for production and 3–7 days for shipping. Where we have items already made, delivery can be much quicker than this.
Why so long?
Hopefully it won't take as long as 3 weeks! Where we have items already made, delivery can be much quicker than this. However, all our items are all handmade in our home, making each one unique and special. We strive to create your items with care and attention to detail. Our estimated delivery times allow for this high level of craftsmanship.
What if I need something urgently, for a special present?
Depending on what we have ready, delivery can be much quicker than this (and we will always ship your items as quickly as we can!).
If you have a particularly urgent need for one of our products, please just let us know by putting a message in the 'Special Instructions' box in the Checkout. Then we can let you know if we can deliver to meet your requirements. If we can't, we'll be happy to refund your order.
Alternatively, just reach out to us using our Contact Us Form, and we'll get back to you as soon as possible.